How do I contact SketchUp?

If you are looking for help with purchasing or renewing a license, you can contact our Sales team on our Contact Page or at 303-546-1100, opt 1 – our office hours are Monday through Friday 8:00 AM to 5:00 PM (Mountain Time).

Why is SketchUp unresponsive?

There could be a few reasons why SketchUp is not responding. One possibility is that your computer may not have enough memory or processing power to run SketchUp. Another reason may be that there are too many files open in SketchUp, which is using up all of the available memory and causing the program to freeze.

How do you solve BugSplat in SketchUp?

Check out the following common solutions in response to a BugSplat:

1. Update the driver for your graphics card.
2. Open the SketchUp file.
3. Open the SketchUp file and select Window > Model Info > Statistics > Purge Unused.
4. Make sure that no unusual characters appear in Scene or Layer names.

How do I recover SketchUp not responding?

To overcome sketchup not responding, you can do it with internal settings on Sketchup, how to open the program first, then click Windows, then select Preferences, a new settings window will appear. Finally click the General menu and uncheck the Automatic checking and fixing model problems feature.

How do I reset SketchUp?

How to reset SK settings to default

1. Preferences->workspace->reset workspace.
2. View->Toolbars-> check or uncheck to determine which are shown.
3. Drag the toolbars to where you want them.

What to do when SketchUp freezes?

When using SketchUp on Windows Vista or Windows 7, you double-click the “SketchUp” shortcut on the Desktop or from the “Windows” button, and SketchUp freezes or loads a blank window. How to fix it: To resolve this issue we recommend downloading the latest drivers for your video graphics card.

Why does my SketchUp model keep freezing?

your freezes might happen when sketchup autosaves. Autosaves are set to occur every 5 minutes by default. How big is the model you are working on? if it is 200 mb or more, it can become annoying, especially if the model is saved on a network with slower transfer speeds than a local ssd.

How do I fix frozen SketchUp?

Situation: When using SketchUp on Windows Vista or Windows 7, you double-click the “SketchUp” shortcut on the Desktop or from the “Windows” button, and SketchUp freezes or loads a blank window. How to fix it: To resolve this issue we recommend downloading the latest drivers for your video graphics card.

How do I go back to original style in SketchUp?

If you click on the house icon to show you the In Model styles, you can select the original style from the styles there and get back to where you want to be.

How do I set default settings in SketchUp?

Select Applications in the sidebar on the left of the LayOut Preferences dialog box to set the following preferences: Default image editor: Click the Choose button and navigate to your preferred image-editing application.

Why is SketchUp stuck?

Why is my SketchUp always lagging?

Your computer’s RAM, processor speed, and graphics card all affect SketchUp’s performance. If SketchUp is noticeably sluggish, make sure your computer meets or exceeds the minimum requirements for your version of SketchUp. For details, see SketchUp Hardware and Software Requirements.