How do I know if my SCUF is under warranty?
How do I know if my SCUF is under warranty?
All SCUF controllers come with at 6-month (180 day) warranty from the date your order is delivered to you. All accessories come with a 30 day warranty from the date you received your accessory. Warranty periods are as listed, unless otherwise required by applicable law.
Does SCUF offer warranty?
For all new Game Controllers and Accessories purchased from the SCUF Gaming webstore, the Warranty Period is 6 months (180 days) beginning the date the Game Controllers or Accessory was received by you unless otherwise required by law.
Can I send my SCUF back for repair?
To return your SCUF for a refund, please fill out the SCUF Repair, Upgrade, or Return Request Form found here. Once submitted, instructions for completing the return process will be emailed to you. You have 14 days from the day of original delivery to return your controller to us.
What is scuff warranty?
The 180-day warranty covers the cosmetic condition of the controller upon delivery and its full functionality. Full warranty information can be found here. The warranty does not cover excessive wear or damage to the controller, which may be determined by inspection upon return.
Where is my SCUF seal of approval?
The Vantage 2 SCUF Seal of Approval is found on the back of the controller. This unique number will start with either A or B. The SCUF Seal of Approval proves that your controller is tournament-legal and contains no modifications which would otherwise disqualify it for use in competition.
How long does SCUF warranty take?
Check-in time is typically 3-4 business days from the day your controller is received at our facility. In warranty repairs require 14 business days for completion.
How do I get a SCUF seal of approval?
What is the lifespan of a SCUF controller?
The lifespan of a SCUF thumbstick will depend on how often you use your controller and whether you are hard or light on your thumbstick pressure. Similar to a marathon runner with running shoes, if you game 8 hours a day and are heavy on your thumbsticks, then maybe only a few months.
How do I send SCUF in for repair?
If this is a new request, please create a support ticket HERE Please be sure to include your:
- First and Last Name.
- Order Number (if available)
- Seal of Approval number.
- A detailed explanation of why your controller needs servicing.
What is scuff seal of approval?
The SCUF Seal of Approval proves that your controller is tournament-legal and contains no modifications which would otherwise disqualify it for use in competition. It also validates your warranty and shows the controller has not been opened or tampered with. Compliance Documents.
Why is my SCUF controller drifting?
If you are continuing to experience “drift”, “slowturn” or unintended thumbstick movement, it is possibly because the game you are playing has tight “deadzone” settings or you may have modified those settings. Resolving the problem is as easy as adjusting the “deadzone”.
Is SCUF making a PS5 controller?
Sony may be reluctant to make its own PS5 pro controller, but thankfully renowned manufacturer Scuf has stepped in to help give PlayStation gamers an edge when playing online. There are three Scuf PS5 pro controllers to choose from, too, giving gamers plenty of choice.
How long do SCUF controllers last before breaking?
How long does it take for SCUF to repair?
How do I get my SCUF seal of approval?
What is the Scuf Gaming warranty policy?
During the Warranty Period, we will cover in-bound and out-bound ground shipping costs for the return of your Game Controller or Headset to Scuf Gaming for repairs submitted through Scuf’s RMA process. This Warranty does not protect any Gaming Controller, Headset, device, apparatus or Accessory not purchased directly from us.
What do you need to know about a Scuf Gaming site?
(a) Scuf Gaming Content. The Site shall include, without limitation, texts, graphics, images, pictures, text, logos, trademarks, patents, names, processes, policies, data, claims or videos that are owned by us are proprietary in nature, and are subject to protection by national and international intellectual property law (‘Content”).
How long does it take for a SCUF warranty to work?
Note that for your Warranty to be effective you must: Return the Product to Scuf Gaming so that the Product is received by Scuf Gaming either within (i) thirty (30) days of the notification to Scuf Gaming, or (ii) the Warranty Period, whichever is later.
What is the warranty on a non-SCUF controller?
This Warranty does not protect any Gaming Controller, Headset, device, apparatus or Accessory not purchased directly from us. If you send us a non-Scuf Gaming controller through our SCUF Send-In-Service, only the part (s) which were purchased from us will be covered under this Warranty.