Does AT have a 30 day money back guarantee?
Does AT have a 30 day money back guarantee?
Equipment returned within 30 days of the shipment date is refunded using the original payment method. View the complete cancellation policy online. An early termination fee of up to $325 applies after 30 days. View www.att.com/equipmentETF for more information.
What is AT buyer’s remorse?
Cancel service or return/exchange equipment (cellphones, iPads, data cards) for a full refund, less any applicable restocking fee, within 30 days of ship date.
Does AT U-verse have a cancellation fee?
To cancel service: Be sure that the account owner calls us at 800.288. 2020….For more info.
| Months in service | Prorated ETF |
|---|---|
| 12 | $15 |
| * No ETF if the service is canceled within 14 days of service activation. |
How long does it take to get refund from AT?
As for canceled accounts, once they are terminated, AT takes about 45 days to process your refund. In case you don’t receive it within 60 days, you should contact Customer Support. Note that if you have a prepaid account, the deposited funds in it are non-refundable.
Can I cancel my AT contract?
Consumers/Individual Responsibility Users If you have signed an Agreement with a one-year or two-year service commitment, you have 14 days after purchase (or shipping date, if equipment is shipped) to cancel your service without incurring an Early Termination Fee (ETF).
How do I get my AT restocking fee waived?
If you placed your order online and picked up in store, you must return to a company-owned retail store in order to have the restocking fee waived. Waiver of fee subject to change. To return phones purchased on att.com, you can visit a nearby AT store or ship back to AT with the prepaid return shipping label.
What is AT early termination fee?
Learn more about early termination fees
| New or AT Certified Like-New device | Early termination fee |
|---|---|
| Basic phone, tablet, mobile hotspot, AT Wireless Internet, or another connected device | $150, minus $4 for each full month of completed service commitment |
How much does it cost to get out of an AT contract?
Learn more about early termination fees
| New or AT Certified Like-New device | Early termination fee |
|---|---|
| Smartphone with data service | $325, minus $10 for each full month of completed service commitment |
Does ATT prorate final bill?
AT along with other providers do not prorate your final bill. If you cancel 1 day into or the last day of your billing period you pay for the full month.
What is a restoral fee AT?
If your account is suspended for non-payment, you need to pay a reconnection fee when you reactivate your service. This is also called a restoral fee. If your account is suspended for non-payment, you need to pay a reconnection fee when you reactivate your service.
Can I return ATT modem to store?
If you bought your device online at att.com or by phone from AT, you can return the device back to any AT retail store during the return and exchange period, or contact us to request a return shipping label. When mailing back your return, be sure to keep your tracking number.
Will AT buyout my contract?
ATT does not buy out contracts or pay early termination fees or pay off phones for the old carrier.