Does Direct Express have a corporate office?

Direct Express Corporate office Headquarters.

How do I file a complaint against Direct Express?

For all other issues, BBB encourages consumers to contact Direct Express Complaint Line directly at 313-222-3435.

How can I speak to a live person on Direct Express?

Call One of These Direct Express Numbers to Speak To a Live Person. To contact Direct Express customer service, call the Direct Express phone number on the back of your card (1-888-741-1115). For TTY, call 1-866-569-0447. The International Collect Direct Express phone number is 1-765-778-6290.

What is the address for Direct Express?

You can also write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190 or visit our website at www.usdirectexpress.com.

Is there a class action lawsuit against Direct Express?

A San Antonio federal lawsuit alleges thousands of retirees, veterans and disabled people who receive federal benefits through Direct Express prepaid debit cards were fraud victims whose claims were routinely denied.

Can I file a dispute with Direct Express online?

The Direct Express website doesn’t offer a dispute form or a fax number. You have to handle this issue by calling the customer service number given above.

Is Comerica Bank Direct Express?

January 07, 2020. The U.S. Department of the Treasury’s Bureau of the Fiscal Service (Fiscal Service) today announced the selection of Comerica Bank as the financial agent for the Direct Express® prepaid debit card program.

How do I contact Comerica Bank?

For existing account information, including balance and transaction history, or to transfer funds between accounts, call our automated telephone system:

1. Eastern: 800-266-3742.
2. Central: 800-925-2160.
3. Mountain/Pacific: 800-522-2265.

Can you text Direct Express?

To use the Direct Express® Mobile service (“Mobile Service”) you must use a mobile phone with text messaging capability and internet access. Message & Data rates may apply.

Is Comerica the same as Direct Express?

January 07, 2020 The U.S. Department of the Treasury’s Bureau of the Fiscal Service (Fiscal Service) today announced the selection of Comerica Bank as the financial agent for the Direct Express® prepaid debit card program.

Is Direct Express FDIC insured?

Yes, with the Direct Express® card, your money is FDIC-insured up to the maximum legal limit. In addition, the consumer protections required by Regulation E (12 CFR 1005) and MasterCard® Zero Liability (exceptions may apply), protects you against unauthorized use of your card.

How do I get my money back from Direct Express?

Withdraw money from a Direct Express® card surcharge-free network ATM. Go to any bank or credit union that displays the MasterCard® acceptance mark and get cash from a teller free of charge.

Is Direct Express Comerica Bank?

The Direct Express® Debit Mastercard® card is issued by Comerica Bank, pursuant to a license by Mastercard International Incorporated.

Why is my Direct Express card blocked?

When Direct Express detects that there have been suspicious transactions on your debit card, they may temporarily block all new transactions on the card until they speak with you to determine what is going on with the card.

What cards are Comerica Bank?

Comerica Debit Mastercard® & ATM Card.