How can I contact Smart Bro?

A: For concerns on downloading, installing, or using QuickSolutions, users may call the Smart Bro Hotline. (For Metro Manila subscribers, dial 888-1111 from your landline. For provincial subscribers, SMART, Talk N’ Text, & Addict Mobile phones, dial *888. You could also submit a help ticket via my.

Is Smart Bro same with PLDT?

PLDT INC. (“PLDT”) Smart Bro Home WiFi service (“Smart Bro Home WiFi Subscribers”) that PLDT shall transfer all the Prepaid Home WiFi Subscribers to Smart Communications, Inc. (“SMART”) effective March 1, 2021.

How do I talk to a Smart customer service representative?

Customer Support:

1. Landline: (632) 8 522 -3947.
2. Mobile Number: +63 998 964 96 44.
3. Email Address: [email protected].

Why is my Smart Bro not working?

You can try restarting your device and if that doesn’t solve your connection problems, then you can reset it. There are two ways to reset the Smart Bro Pocket WiFi: through the admin dashboard and by doing a hard reset. We’ll talk about each one in detail.

Why Smart data is not working?

Optimize your device Make sure your device is internet-capable and mobile data feature is turned ON. Refresh your device by turning it OFF and then back ON. Go to Network Mode setting and lock it to 3G/WCDMA/HSPA/HSPA+ or LTE/4G, whichever is applicable.

Can I use Smart Bro Pocket WiFi while charging?

You should charge the battery regularly to ensure that your router is always ready for use. The battery can be charged even if it’s not completely flat. You can use your router while the battery is charging.

Is Smart Bro home WiFi good?

Overall, while it is expensive at around Php 16k, the Smart Bro Home WiFi 5G is one of the few options with true 5G connectivity and WiFi6. We would recommend this to those who have a good 5G signal at home and don’t have a fixed connection or if you’re looking for a backup just in case you run into problems.

What is customer support answer?

Customer service involves being a kind, courteous, and professional face for the company. It also involves listening carefully to customer wants and concerns. Beyond listening, customer service is doing everything in one’s power to efficiently and accurately serve each customer.

Why my pocket WiFi has no signal?

Turn the Pocket WiFi off and on and then try reconnecting your device. If this doesn’t work, turn the device you’re trying to connect off and back on and then try reconnecting to the Wi-Fi signal. If your Pocket WiFi is on prepaid mobile broadband, make sure you’ve got credit to access the internet.

How long does pocket WiFi battery last?

The battery life of the Pocket WiFi depends highly on the type of connection. When connected to a 4G network the device’s battery life can last up to 9 hours. Should the Pocket WiFi be connected to a 3G network, the battery life can last up to 10 hours.

Which is better Smart or PLDT WiFi?

Internet Speed However, Smart Bro Pocket WiFi supports LTE Advanced (LTE-A) technology which is – simply put – supposed to be more stable and faster than the lower generation 4G LTE connectivity that my PLDT Home WiFi unit supports.

What is customer service and repair?

The definition of customer service Customer service is the act of supporting and advocating for customers in their discovery, use, optimization, and troubleshooting of a product or service. It’s also the processes that support the teams making good customer service happen.

Why am I applying for this job?

‘I see the role as a way of developing my career in a forward-thinking/well-established company/industry as…’ ‘I feel I will succeed in the role because I have experience in/softs skills that demonstrate/ I’ve taken this course…’ ‘I believe my skills are well-suited to this job because…”