How do I complain about an online loan company?

Banks: RBI regulates banks and RBI’s complaint website for consumer of banking services is https://secweb.rbi.org.in/BO/compltindex.htm. All banking-related complaints are forwarded to the banking ombudsman.

How do I raise a complaint against VI?

If you are not satisfied with Vi, file a complaint now:

1. Go to “File a Complaint” form.
2. Choose Vi and write your complaint in detail.
3. Get refund / replacement / damages from Vi.

What happens if online loan is not paid?

When you fail to pay your EMI on the online loan, the lender will send you an intimation about the amount due to be paid. You can then repay the loan with a penalty as prescribed by the lender.

Can loan app take legal action?

Are such lending apps legal? Most of these apps are absolutely illegal. As per the prevailing law, a lending company needs to be either a bank or a non-banking financial company (NBFC) and registered with RBI to be able to lend, or otherwise have a license as a money lender under the State Money Lenders Acts.

What is VI appellate authority?

If you still want to appeal further, you can do so by appealing to our Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with Vi™ Care) From Monday to Friday, between 10:00 am and 6:00 pm.

How do I file a complaint against a company in India?

Steps to lodge consumer complaint

1. Step one: Visit the official website of consumer rights complaints https://consumerhelpline.gov.in/
2. Step two: Dial toll free number 1800114000 or 14404 given on the homepage.
3. Step three: You can make a call to the number and speak about your issue directly with the concerned officer.

Is loan default a criminal Offence?

A loan default is a civil offence and not a criminal offence. Even after default, the borrower has certain rights, and the bank has to respect those rights. Due to certain circumstances such as job loss, accidental disability, or other reasons, some people lose their income and are unable to repay their loans.

Where can I complain about a loan app?

In cases where the app pertains to any NBFC registered with the RBI, the complaints are forwarded to NBFC Ombudsman/Consumer Education and Protection Cell (CEP Cell) / Regional Office for resolution of customer grievance.

How do you file a case against a loan app?

HOW TO MAKE A COMPLAINT: Approach the jurisdictional police station/Cyber Crime Police Station with a written complainant along with all the supporting documents and information related to your case.